Privacy Policy
Effective date: November 6, 2026
Prodigal Sons Garage Doors provides residential and commercial door services. This notice explains information collected through our website and the tools used to request service, book appointments, and share garage door designs.
Information you provide
When you request service or contact us, you may provide your name, phone number, email address, property location, and details about the work you need. The information requested depends on the form or contact method you choose.
Our design-request form asks for your saved design, name, email address, phone number, and project city or ZIP code. You may also provide project notes. A design file or property photograph may contain details about your home or business; include only information needed for your request.
How your information is used
We use information you provide to respond to your inquiry, discuss the property and requested work, review a design, and arrange service or scheduling.
Service-request forms and online booking use Housecall Pro. Information entered into those tools is processed through Housecall Pro. Its own practices are described in the Housecall Pro Privacy Policy.
The website's design-request form is configured to email your design and contact details to our team. Contact details and project notes are also saved in the website's form-submission system.
Messages and phone calls
Our messages concern your inquiry, project, appointment, or service. We do not send promotional or marketing messages. We do not record phone calls.
The Housecall Pro request form displays a separate, optional marketing-text consent checkbox, which is unchecked by default. That provider-supplied option is separate from our current practice of sending service-related messages only. The form links to Housecall Pro's messaging terms and messaging privacy notice.
Sharing information
We do not sell or rent customer information or share it with other businesses for their marketing. We use service providers, including Housecall Pro and our website and email services, to process information needed to operate these services. Those providers' own data practices are described in their privacy notices.
Website services and embedded tools
Our website uses external services for forms, booking, reviews, fonts, maps, and garage door design tools. These include Housecall Pro, Trustindex, Google-hosted resources, OpenStreetMap map tiles, DoorLink's designer, and Haas's designer. The Amarr design experience is presented through our website.
Loading or interacting with an external resource can send technical information, such as your IP address and browser information, to its provider. Information you enter into an embedded tool may be handled by that provider. Review the provider's notices before entering information or uploading a photograph.
The website also uses Cloudflare for website delivery, security, and performance measurement. See Cloudflare's Privacy Policy for its explanation of its data practices.
Cookies and browser controls
We use Google Analytics to measure visits and interactions across this website. Google Analytics may use cookies for this measurement. Embedded services may use cookies or similar technologies for functionality, analytics, and advertising-related measurement. Housecall Pro's embedded tools load third-party resources and may use these technologies before you submit a request. Visiting a page that includes an external tool can therefore involve processing by that provider even if you do not complete its form.
This website does not currently provide a site-wide cookie preference panel. You can manage cookies through your browser settings and use privacy choices offered by individual providers. Blocking cookies or external resources may affect forms, booking, reviews, maps, or design tools.
Retention and access
Within our business, access to customer information is limited to the Prodigal Sons team. Service providers process information as described above.
We have not established a fixed retention schedule for customer records, website submissions, emailed designs, or associated backups. Housecall Pro's handling and retention of information in its services are described in its own privacy policy; that policy does not set a deletion schedule for copies held in our website or email systems.
Megan Leap handles requests to delete customer information. To make a request, email [email protected] and ask for Megan Leap. We will review your request and explain any information that cannot be deleted.
Questions about your information
To ask about this notice or information you have provided, contact Prodigal Sons Garage Doors:
- Email: [email protected]
- Phone: 660-641-1214
- Address: 433 MO-13 Business, Warrensburg, MO 64093
Please avoid sending sensitive information that is unrelated to your request.